Top questions we get asked
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Can I use multiple payment mode to pay my rent?
Yes, as we give benefit of split payment, therefore, you can pay your rent via credit card, bank account and wallet together for one payment.
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How much does this cost?
It depends on the amount of the rent and also it will be based on the percentage of per transaction on the credit card depending if its visa/master card per transaction mode.
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How many properties can I list on GoodPlaces App?
There is no limit specified for listing your property. It totally depends on the plan you choose.
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Can I and my flatmate pay rent together on Goodplaces App?
Renter need to invite flatmate to get linked with the same property. Flatmate is required to create his/her individual GoodPlaces App account. Once created, the flatmate can pay the rent to renter and renter can pay the complete rent to lister.
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Currently I’m paying my rent through cheque. How can I sign up for electronic payments?
To pay your rent through credit card and bank account you and your lister must sign up with GoodPlaces App.
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Why would I pay my rent on GoodPlaces App?
It made the rent payment easy by giving a platform to pay your rent online. Rent payment through Renscribe saves your time and it’s also paperless. We are taking a step ahead to make this world a greener place and renting process easier for you.
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Payments
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What happen if my credit card expires?
It is solely the responsibility of renter to update his/her credit card, GoodPlaces App takes no responsibility of expiry of any card. We give you an option to pay your rent through bank account and GoodPlaces App wallet (if there is balance).
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Can I pay rent in advance using my credit card?
Yes, you can make a one-time payment or set a recurring payment to pay your rent in advance.
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Is my credit card details safe and secure?
GoodPlaces App protects your information with multiple layers of security, including data encryption and leading encryption technology like HTTPS and Transport Layer Security. Our cloud infrastructure protects your data 24/7.
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Can I use multiple payment mode to pay my rent?
Yes, as we give benefit of split payment, therefore, you can pay your rent via credit card, bank account and wallet together for one payment.
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Once my credit card is charged, am I going to get any notification from GoodPlaces App?
You will be receiving a detailed email from GoodPlaces App once your credit card has been charged.
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My lister doesn’t use GoodPlaces App. Can I still Pay my rent through GoodPlaces App?
No, it is mandatory for both the parties to have account at GoodPlaces App to pay rent and if your lister is not using GoodPlaces App or doesn’t know about it, you can anytime send him/her the invite and ask him/her to join. So that you can pay the rent easily.
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Is it beneficial to pay my rent through my Credit Card?
Yes, it is very beneficial. Firstly, you don’t have to think about the available balance on your account to pay your rent on time. Secondly, credit card gives you the benefit of cash back as well as chance to earn points which you can redeem. It’s always advantageous to use your credit card for paying your rent.
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How would I get to know if my rent is paid to my Lister or not?
You will be receiving an email with all the details of the rent payment.
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How do I keep track of my rent payment?
You can track all your transactions made through GoodPlaces App in your GoodPlaces App account.
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Can I Set Up Auto-Payments, So My Rent Is Paid Automatically Every Month?
Yes. Simply choose recurring payment mode and let us know the payment method you want us to withdraw the money from (credit card or your bank account), enter the payment information and the date you would like to be charged and click “Submit”.
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How can I discontinue the rent payment?
You just need to login to your GoodPlaces App account and select the payment tab then you need to choose the “upcoming payment” option. There you can see your upcoming payments. Select the one you want to discontinue and click on delete button to stop the rent payment.
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Why does GoodPlaces App charge me when I pay my rent?
We do not charge anything from renter. The transaction charges are charged as per the banking law to process your online transaction.
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Is there any charges if I list more than one property?
We have designed few packages to offer you better services. You need to log in to help.GoodPlaces App.co to know more details related to it.
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For Lister
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How does someone apply for My Property?
As soon as you post your listing on GoodPlaces App, your property becomes available for potential tenants. It will instantly appear in search results and any renter can apply for your property.
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How many properties can I list on GoodPlaces App?
There is no limit specified for listing your property. It totally depends on the plan you choose.
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How many properties can I list on GoodPlaces App?
There is no limit specified for listing your property. It totally depends on the plan you choose.
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Can GoodPlaces App send someone to check on my property if needed?
Yes, GoodPlaces App can send someone to check the property but this service will include some charges.
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If the renter refuses to vacate the place upon expiry of the tenancy agreement, will GoodPlaces App help to evict the renter?
GoodPlaces App will help in legal Assistant accordingly.
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Is there any charges if I list more than one property?
We have designed few packages to offer you better services. You need to log in to help.GoodPlaces App.co to know more details related to it.
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For Renters
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My lister invited me to pay my rent via GoodPlaces App. What does it mean?
It means that your lister has chosen GoodPlaces App platform to rent out property online. Create an account on GoodPlaces App in a few simple steps, find your Lister’s property and apply for it.
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Can I and my flatmate pay rent together on GoodPlaces App?
Renter need to invite flatmate to get linked with the same property. Flatmate is required to create his/her individual GoodPlaces App account. Once created, the flatmate can pay the rent to renter and renter can pay the complete rent to lister.
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My landlord doesn’t use GoodPlaces App. Can I still Pay my rent through GoodPlaces App?
No, it is mandatory for both the parties to have account at GoodPlaces App to pay rent and if your landlord is not using GoodPlaces App or doesn’t know about it, you can anytime send him/her the invite and ask him/her to join. So that you can pay the rent easily.
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Is there any extra fee which I need to pay while paying my rent through GoodPlaces App?
The transaction fee is being deducted depending on the amount of the rent and the percentage of per transaction on the credit card depending if it’s a visa/master card.
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What happen if my credit card expires?
It is solely the responsibility of renter to update his/her credit card, GoodPlaces App takes no responsibility of expiry of any card. We give you an option to pay your rent through bank account and GoodPlaces App wallet (if there is balance).
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How would I get to know if my rent is paid to my Lister or not?
You will be receiving an email with all the details of the rent payment.
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Currently I’m paying my rent through cheque. How can I sign up for electronic payments?
To pay your rent through credit card and bank account you and your landlord must sign up with GoodPlaces App.
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Can I Pay My Bills With GoodPlaces App (Water, Electricity, Gas)?
In addition to rent, you can use GoodPlaces App to pay any other fees, like water, gas, electricity, etc to the Lister.
General
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Once my credit card is charged, am I going to get any notification from GoodPlaces App?
You will be receiving a detailed email from GoodPlaces App once your credit card has been charged.
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My Payment Didn’t Go Through. What Happened?
Please make sure that you clicked the correct payment type (credit and Bank payments) and check that the details you have submitted are up to date. If you’re still facing problems, we’re here to help you – contact us at support@goodplaces.co
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Do GoodPlaces App have vendors i.e. plumbers, electrician, online?
Yes, GoodPlaces App make sure that you get every assistance at one platform, therefore we do provide these services as well.
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Is the renter go through any screening process before he/she wants to rent my property?
We have given lister the option to check the details of renter to know the authenticity before moving ahead. But the renter consent is mandatory in this case.
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It Won’t Let Me Login, What Do I Do?
After 3 attempts of failed logins, you will be locked out automatically for 24 hours. Please wait 24 hours and try to login again/reset your password.
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Can my flatmate see my credit and bank account details?
No, as it’s your individual account, therefore, you only have the access to see and modify your payment details, until and unless you share your login details with your flatmate.
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Is my credit card details safe and secure?
GoodPlaces App protects your information with multiple layers of security, including data encryption and leading encryption technology like HTTPS and Transport Layer Security. Our cloud infrastructure protects your data 24/7.
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Is there a GoodPlaces App mobile app?
Yes, GoodPlaces App is available on Android and iOS.
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Do I get any commission if I introduce a lister or a renter to GoodPlaces App?
Currently we are not practicing any such activity.